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Welcome to RC BBMART

Order Policy:

All orders will be shipped via Hong Kong Post Office Registered Air Mail, Speedpost (EMS) or FEDEX Express etc. After you finished your order and check out from our shopping cart, you can choose one of the shipping methods and the relevant postal charge will be calculated base on your provided information shown on the page instantly.

Process Time:

  • Air Parcel: 7 - 14 business days to major countries with online tracking service.
  • Speedpost (EMS): 3 - 7 business days to major countries with online tracking service.
  • FEDEX Express Mail: 2 - 5 business days with online tracking service

For any confirmed order Tracking, please see the below:


Returned/Refund Policy for unsuccessful delivery:

Refund Policy:

  • Refund policy does not include any situation including damaged, lost etc. We only provide the mailing insurance if the customer has requested and purchased the parcel insurance from us.
  • Refunds will be decided at the discretion of the Company Management.
  • For specific express shipping quotation that is like FEDEX or DHL , Please contact us at cs@rcbbmart.com.

Return Policy:

  • Before any items returning, it is A MUST to contact us first. Return will not be processed without our approval.
  • All returns only can be processed with the items in brand new condition within 7 days of arrival.
  • All USED/ OPENED items are not allowed for return without any defective issue.
  • All defective items will be replaced with brand new items and it can't change to any other item.
  • Returns are refunded through Paypal with US dollars
  • All Shipping & handling charges cannot be refunded.
  • If the items found or proved to be the manufacturer issue or or damage via postal, we will take the appropriate actions to handle the problem.
  • The customer take the responsibility of any return shipping charge for all siturations which included the factory's fault or damage via postal.